The Book Shelf: The Field Guide to Human-Centered Design
If you regularly read our newsletter you are familiar with our special section we lovingly refer to as "The Book Shelf." Its origin story was a happy accident stemming from our own strategic planning session in 2017. We discovered we were all voracious readers, but our book choices could not have been more different. I personally have a Fiction then Nonfiction flow to my reading.
To be in our line of work we have to be adaptive and regularly evaluate our tactics and tools. We promise not to use boilerplates, so we must constantly review new materials and new thoughts. We've been exploring design thinking and its application to strategic planning and change management. At its core, strategic planning done well is 100% in line with design thinking methodology.
IDEO.org put this out as a guide to trying out human-centered design. Their web presence is amazing and you can download the guide for free. Thinking it would be a resource for all of our staff, I went ahead and grabbed the real-paper-smells-delicious version.
Top 3 Things I Learned
1. It's a gorgeous and quick read that is thoughtfully designed (always a big bonus)
2. Includes a few really awesome exercises that we look forward to trying out
3. Most important was a real heavy section on empathy work in order to design within a community
As we delve deeper into authentic community engagement work with our clients we are often faced with decisions on depth and scope of engagement. This book provides a great resource to share that articulates the goal and purpose of human-centered design and co-designing within a community being impacted.